Support & maintenance — keep your site running

Managed maintenance, fast emergency fixes, uptime monitoring and security updates tailored for Czech businesses and automotive web projects.

Proactive security & updates
24/7 emergency response options
Performance monitoring and monthly reports

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What we cover

Comprehensive maintenance that covers technical, content and performance needs for modern auto-related websites.

Core and plugin updates with compatibility checks
Security patching and malware scans
Bug fixes and small content edits
Regular backups and disaster recovery

Service levels & SLA

Choose a plan that fits your business rhythm — from basic monitoring to 24/7 dedicated support.

Ideal for small sites: weekly updates, backups, security scans and email support during business hours.

Response time: 48 hours
Monthly reporting
Up to 2 small content edits per month

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For growing businesses: faster response, urgent fixes, performance tuning and quarterly strategy review.

Response time: 12 hours
Monthly performance optimization
Priority bug fixes

Get Pro

Full-service SLA with on-call engineers, custom integrations, prioritized roadmap work and dedicated account manager.

Response time: 1 hour
Dedicated Slack/phone channel
Weekly backups and daily monitoring

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Why choose us

Performance-first

Speed and uptime improvements focused on conversion for auto businesses.

Security

Regular scans, security patches and hardened configurations.

Hands-on fixes

Real engineers fix issues; *** ticket forwarding to unknown third parties.

Transparent billing

Clear scope, monthly reports and predictable costs.

Case studies

Examples of uptime and performance improvements for automotive websites.

e-Shop speed boost

Reduced load time by 48% and increased checkout completion rate.

Learn more

Emergency restoration

Critical downtime restored within 45 minutes by our on-call team.

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SEO-safe migrations

Zero organic traffic loss during major site migration.

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Frequently asked questions

Response time depends on the SLA: Enterprise clients receive 1-hour response. Pro clients typically get <12 hours, Basic within 48 hours. We offer ad-hoc emergency retainer options.

Yes. We can manage hosting, DNS, SSL and server-level configurations, or integrate with your existing provider and provide managed support.

We operate under Czech law (CZ). Our maintenance processes minimize access to personal data, use encrypted channels, and we sign NDAs/Data Processing Agreements where required. Ask for our DPA template on contacts.

Ready to secure your site?

Start with a free site health check and security audit for new maintenance clients in Prague and across CZ.

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Contact & onboarding

We onboard new maintenance clients with a discovery call, inventory and a clear onboarding checklist. Typical onboarding completes within 5 business days.

Discovery call & access checklist
Initial security audit
Setup monitoring & backups

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